Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings assigned to them below unless the context otherwise requires:

By accessing the spg77 platform, creating an account, making a deposit, or placing any wager, you acknowledge that you have read these Terms & Conditions in full and agree to be legally bound by them. These terms apply in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

spg77 reserves the right to amend, update, or replace these Terms & Conditions at any time without prior individual notice. Material changes will be communicated via a notice on the platform. Your continued use of any spg77 service following the publication of revised terms constitutes your acceptance of those revisions. It is your responsibility to review these terms periodically.

To register an account and use the spg77 platform, you must satisfy all of the following eligibility criteria at all times:

• You must be a resident of Indonesia and at least 21 years of age. Access by persons under the age of 21 is strictly prohibited. spg77 enforces this requirement through mandatory identity verification and reserves the right to suspend or close any account where age cannot be confirmed.
• You must not be an employee, contractor, director, officer, or close family member of any employee or contractor of spg77, any of its affiliated entities, or any software or game studio supplying content to the platform.
• You must be acting on your own behalf and not as an agent, proxy, or representative of any third party.
• You must not be subject to any self-exclusion, cooling-off period, or player-protection restriction — whether self-imposed through the spg77 responsible gaming tools or imposed by any external body.
• You must have the legal capacity to enter into binding contracts under the laws applicable to you.
• Your use of the platform must not violate any law, regulation, or ordinance applicable in your jurisdiction of residence.

Each eligible User may hold only one (1) registered account on the spg77 platform. Opening multiple accounts — whether using the same or different personal details, devices, IP addresses, payment methods, or household addresses — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated funds.

4.1 Registration Information

When registering, you are required to provide accurate, complete, and current information including your full legal name, date of birth, Indonesian residential address, valid email address, and mobile number. You are responsible for maintaining the accuracy of this information and must notify spg77 promptly of any changes.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account credentials with any other person. spg77 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect any unauthorised access, you must contact support immediately at [email protected].

4.3 Account Closure

You may request closure of your account at any time by contacting customer support. spg77 reserves the right to close or suspend any account without prior notice where it determines, in its sole discretion, that a User has violated these Terms & Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform or to other users.

spg77 is committed to operating a secure, fraud-free platform and complying with applicable anti-money laundering (AML) and player-protection obligations. As part of this commitment, all Users are required to complete an identity verification process before withdrawals will be processed, and at any point where spg77 determines that verification is necessary.

5.1 Required Documents

You may be required to submit one or more of the following documents:

• Government-issued photo ID: Indonesian National Identity Card (KTP), passport, or SIM (driving licence).
• Proof of address: A utility bill, bank statement, or official government correspondence issued within the last three months, showing your name and Indonesian residential address.
• Payment method verification: Evidence that the payment method used for deposits (bank account, e-wallet) is registered in your name.
• Source of funds declaration: In certain circumstances, a written declaration and supporting evidence regarding the origin of funds used for gambling activity.

5.2 Verification Timelines

spg77 will process submitted KYC documents within 24–48 hours during normal business conditions. Withdrawals will be held pending successful verification completion. spg77 is not liable for any delays in withdrawal processing arising from incomplete, unclear, or fraudulent documentation submitted by the User.

All deposits on the spg77 platform are processed exclusively in Indonesian Rupiah (IDR). spg77 accepts deposits via the following payment channels:

Deposits must originate from a payment account registered in your own name. spg77 will not accept deposits from third-party accounts. Any deposit received from an unverified or third-party source may be reversed, and the associated account may be suspended pending investigation.

spg77 charges no deposit fees. However, your bank or e-wallet provider may apply their own transaction charges, for which spg77 bears no responsibility. All deposit amounts are credited to your account balance in IDR at face value with no currency conversion applied.

Withdrawal requests may be submitted at any time through the spg77 platform cashier. The following conditions apply to all withdrawal requests:

• Your account must have successfully completed KYC verification before any withdrawal is processed.
• Withdrawals will be returned to the same payment method used for your most recent deposit where possible, subject to the receiving institution's limits.
• The minimum withdrawal amount is Rp 50.000. There is no maximum withdrawal amount, though large withdrawals may be subject to additional verification steps.
• Active bonus funds and associated wagering requirements must be fully satisfied before withdrawal of any bonus-derived winnings is permitted.
• spg77 targets a withdrawal processing time of under three (3) minutes for verified accounts. Processing times may extend during periods of high demand or where additional verification is required.

7.1 Withdrawal Limits and Reviews

spg77 reserves the right to review and temporarily hold any withdrawal request where there is reasonable cause to suspect fraudulent activity, bonus abuse, or a breach of these terms. In such cases, spg77 will contact you within 24 hours with details of any additional information required. If a withdrawal review is initiated, spg77 will endeavour to resolve the matter within five (5) business days.

7.2 Unclaimed Balances

Account balances that remain inactive (no login, no wager, no deposit) for a period exceeding twelve (12) consecutive months may be subject to a monthly dormancy administration fee of Rp 50.000, deducted from the account balance until the balance reaches zero or the account is reactivated. Users will be notified via email prior to the application of any dormancy fee.

spg77 offers a variety of promotional incentives including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions. All bonuses are subject to the specific terms stated at the time of the offer, in addition to the general bonus terms set out in this section.

8.1 Wagering Requirements

Bonus funds are subject to wagering requirements before they may be converted to withdrawable cash. Unless otherwise stated on the individual promotion page, the standard wagering requirement is 30x the bonus amount. For example, a Rp 100.000 bonus requires Rp 3.000.000 in qualifying wagers before withdrawal eligibility is achieved.

8.2 Game Contribution Rates

Not all games contribute equally toward wagering requirements. As a general guideline:

• Slots: 100% contribution
• Live Casino table games (baccarat, roulette, blackjack): 10% contribution
• Sports betting: 100% contribution on pre-match markets at odds of 1.50 or greater
• Specialty games (keno, scratch cards): 50% contribution

Specific promotions may apply different contribution rates, which will be stated clearly in the individual promotion terms.

8.3 Bonus Abuse

spg77 monitors all bonus activity for signs of abuse, including but not limited to: hedging bets across multiple accounts, low-risk mathematical strategies designed to exploit bonus terms, coordinated play between multiple accounts, or any pattern of wagering that deviates significantly from normal recreational play. Where bonus abuse is identified, spg77 reserves the right to void the bonus, void associated winnings, and suspend or close the account without prior notice.

8.4 Bonus Expiry

Unless otherwise stated, all bonus funds expire 7 calendar days from the date of issue. Free spins expire 24 hours from issue. Expired bonus funds and associated winnings are forfeited automatically.

spg77 is committed to the promotion of responsible gambling. We provide a full suite of player-protection tools to help members maintain control over their gaming activity. A comprehensive overview of these tools is available on our dedicated Responsible Gaming page.

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account. Limit reductions take effect immediately; limit increases take effect after a 48-hour cooling-off period.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Reality Checks: Configure periodic on-screen reminders showing your cumulative session duration and net result.
• Cool-Off Period: Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely close your account. Self-exclusions cannot be reversed during the elected exclusion period.

spg77 strictly prohibits gambling by persons under 21 years of age and implements technical measures to prevent access by minors. If you believe that a minor has accessed or used a spg77 account, contact support immediately at [email protected].

The following activities are strictly prohibited on the spg77 platform. Violation of any prohibition in this section may result in immediate account suspension, forfeiture of funds, and notification to relevant authorities:

• Opening or operating more than one registered account on the platform.
• Providing false, misleading, or incomplete information during registration or at any subsequent stage of account use.
• Using the platform for any money laundering, financial fraud, or other criminal activity.
• Exploiting software errors, game malfunctions, or technical vulnerabilities to obtain an unfair advantage. Any winnings derived from such exploitation are void.
• Employing any automated betting system, bot, script, or artificial intelligence tool to place wagers without direct human participation.
• Colluding with other players or platform staff to manipulate game outcomes.
• Engaging in any form of match-fixing, arbitrage scheme, or coordinated bonus abuse.
• Attempting to reverse-engineer, decompile, or tamper with any part of the platform's software or security architecture.
• Using a VPN, proxy server, or any other tool to misrepresent your geographic location or circumvent platform restrictions.
• Harassing, threatening, or engaging in abusive behaviour toward customer support staff or other platform users.

All content on the spg77 platform — including but not limited to the spg77 brand name, logo, software architecture, game interfaces, graphics, text, audio, video, and data compilations — is the exclusive intellectual property of spg77 or its licensed content partners, and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal recreational use in accordance with these terms. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the platform or its content without the prior written consent of spg77.

Game titles, artwork, and software provided by third-party studios (including Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, NetEnt, Spribe, and others) remain the intellectual property of those respective studios and are used by spg77 under valid licensing agreements.

To the maximum extent permitted by applicable law, spg77 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of, or inability to use, the platform or any service provided therein.

Without limiting the foregoing, spg77 specifically accepts no liability for:

• Loss of profits, anticipated savings, revenue, or data arising from platform downtime, technical failures, or service interruptions.
• Any loss or corruption of data transmitted to or from the platform.
• Errors or omissions in game outcomes resulting from third-party software malfunctions, provided that spg77 uses reasonable efforts to have such errors corrected promptly.
• Any tax liabilities arising from winnings received by Users in their jurisdiction of residence.
• Losses incurred as a result of your failure to comply with these Terms & Conditions, including but not limited to forfeiture of funds pursuant to bonus abuse investigations.

Where liability cannot be excluded by law, spg77's total aggregate liability to you for any single claim or series of related claims shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

These Terms & Conditions shall be governed by and construed in accordance with internationally recognised principles of gaming law as applied by the licensing jurisdiction under which spg77 operates. Nothing in this clause limits any rights you may have under the consumer protection laws of your country of residence.

Any dispute arising out of or in connection with these Terms & Conditions — including any question regarding their existence, validity, or termination — shall first be referred to spg77's customer support team for informal resolution. If the matter cannot be resolved informally within 30 days, it shall be escalated to a mutually agreed alternative dispute resolution (ADR) process.

spg77 does not represent or warrant that the services offered on this platform are legal or available in every jurisdiction. It is your responsibility to determine whether your use of the platform is lawful in your jurisdiction prior to registering an account or placing any wager.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the spg77 support team through the following channel:

For responsible gaming assistance, self-exclusion requests, or player-protection enquiries, please visit our Responsible Gaming page or contact support directly at the address above.